Thursday, December 23, 2010

Grading distraction: Google's NGram Viewer on mentions of social work, social workers

Yesterday, Google Book's NGram Viewer was discussed on WBUR....click here for more info, but above please find a chart I generated just now (while procrastinating on the last few bits of grading).  Why the spike in mentions of social work and social workers in the late 90s? 

NOTE: CLICK ON CHART TO SEE FULL VERSION

What uses can you think of for this interesting new tool?

Here is the blurb on the program from yesterday and a bit on the tool itself...


Trending Terms, Digital Books & Historical Data Crunching
We look at what 500 years of word usage tells us about our culture. See the Google Books Ngram Viewer.

We are the species of language and words. The words we use come pretty close to defining us … the way we see the world. And those words change over time — dramatically.

Now, researchers are tapping a massive new database of words and phrases from 5 million books to see how our embrace and use of words has changed over centuries.

Google put it up. The new tool lets you map the path of any word through time. “Beseech”? It’s way past its prime. “God”? That word peaked in 1830. “Twitter”? It was huge in 1900, and coming back, changed.
We look at our history, and life, in words. 
-
Also, check out this chart of disability-related terminology...applications for my disability policy and practice course...


Monday, December 20, 2010

Take a break from grading...and think about the accessibility of the technology you use in teaching for a bit...

Hi folks, it's that time of the semester again - grading-o-rama.  If you are looking for some procrastination-worthy material, as I was a few minutes ago, check out this recent article in the Chronicle.  Focusing on the accessibility of University technical resources, the article addresses the challenges experienced by students with vision impairments.It is worth reading not only for the examples - but also for the comments section below, where students, administrators, parents and instructors all weigh in. 

I read this article while experiencing pangs of guilt.  I have known for a while that WebCT/Blackboard or Moodle technology, for example, is somewhat inaccessible to students with vision impairments.  This is a problem because the multiple parts of the pages we see (the navigation bar on the right, the main area with files/folders, the headers) confuse the e-readers (such as JAWS, see wikipedia here, but don't tell my students I am using it as a resource) that assist students by reading things aloud.  Hmmm.....makes me think about the side matter on this blog.  Rethinking is the name of the game.  In any case, apparently, this process has been improved upon somewhat - but issues still exist.  Blackboard has a help page on these accessibility issues here, for example, that highlights improvements.  You can read about accessibility in Moodle here.

Of course, we could all stand to consider accessibility a bit more - before we have a student with vision impairments.  Given this, I thought I would revisit the concept of universal design in instruction...from a talk given a few years ago (slides inserted below - but if you have trouble accessing them, try this link to scribd.com. The idea is to think beyond accommodating students with disabilities - and to focus instead on accommodating all students.

Slayter - October 29 2007 - UDA Workshop

So, now that you have seen those slides, check out another helpful resource article from the Chronicle on this topic before you place this on the back burner for consideration once you are ready to get your WebCT/Blackboard or Moodle page up and running for Spring 2011 and get back to grading........

Universal Design, Usability, and Accessibility

December 13, 2010, 11:00 am

Chronicle reporter Marc Parry has just published a fairly lengthy article covering the ways in which students who are blind or have low vision are often excluded from various digital environments created by their schools. As Marc writes, “Colleges that wouldn’t dare put up a new building without wheelchair access now routinely roll out digital services that, for blind people, are the Internet equivalent of impassable stairs.” Some students and organizations that advocate for people who are blind or have low vision have initiated lawsuits against schools with inaccessible technology, arguing that such technology is discriminatory. As we might expect, not everyone thinks that these lawsuits are a good idea, and there are those who argue that such legal actions will be perceived as frivolous and reduce the level of support students with disabilities would otherwise get from allies or potential allies.

Rather than weigh in on the debate regarding the wisdom of these lawsuits, I’d like to return to the concept of universal design that I wrote about back in August as one of my posts on accessibility. This time, however, I’m going to be more blunt: Many (most?) college and university web sites are poorly designed for any user, much less for users with disabilities. As @csgirl writes in a comment to this earlier Chronicle news story: higher ed is home to “[c]luttered, busy sites filled with story carousels and mouseover effects [that] make it very hard for people, whether sighted or not, to find the information they need. I think university websites are some of the worst offenders out there when it comes to good design.” And a very succinct critique was made by this XKCD comic that made the rounds a few months back.

So let’s reframe the issue: Colleges should rethink their approach to designing online environments and digital tools in order to better meet the needs of all of their users, not just those with disabilities. You are not meeting the needs of a statistically insignificant minority when you ensure that your sites are usable and accessible; rather, embracing universal design principles will result in web sites that are better for everyone.

Don’t take my word for it, though. Here are a few links that provide more detailed information on the subject:
Universal Design for the Digital Environment: Transforming the Institution,” by Cyndi Rowland, Heather Mariger, Peter M. Siegel, and Jonathan Whiting (The Educause Review November/December 2010)
Universal design has made a difference to all of us: services and tools that enhance accessibility invariably improve all of our lives. Curb cuts, automatic doors, speakerphones, text-to-speech capabilities, ergonomic keyboards and potato peelers, video captioning, zooming and other gestures on smart-phones and tablets, and motion-sensor lighting—although many of these improvements were originally driven by the needs of those with disabilities to participate or be included, the broader community has benefited enormously from the increased flexibility and convenience that universal design has brought. For those with disabilities, however, universal design is far more than a matter of flexibility or convenience; they face significant barriers in accessing the innovative and valuable services and tools essential for daily life. This is largely due to the fact that universal design is still viewed as a costly, after-the-fact consideration rather than a cost-efficient, basic component of procurement, design, and integration.
The Inclusion Principle,” by Margit Link-Rodrigue (A List Apart July 21, 2009)
Let’s explore the inclusion principle, which allows us to forget about the dichotomy between “them” and “us” so deeply ingrained in our social interactions. A focus on inclusion frees the accessible/universal design discussion from the conflicting interests described above and lets us embrace a broader, more organic philosophy. Above all, focusing on inclusion helps us understand that we do not only consider accessibility for others, but for our own good.
The Accessibility Checklist I Vowed I’d Never Write,” by Aaron Cannon (Northtemple June 6, 2008)
When I wrote the below checklist, I attempted to answer the question, “What concise pieces of advice can I give to designers that will have the greatest impact on accessibility in the majority of cases?” This list is not the perfect solution, nor is it the only solution, but I believe it is a good first step, and it gives our developers and designers a place to start from.
Accessibility and Usability,” by Karin Dalziel (Nirak.net October 27, 2009)
Accessibility and usability are hot keywords right now, and usability testing is a hot new money making venture. What one doesn’t often hear is that much of what makes a website usable and accessible is pretty simple, and easy enough to implement if you know how.

Wednesday, December 8, 2010

Staying tuned in to our students: Controversy over rateBU.com


 Staying up to speed on our students - and how they use, think about and interact with technology is an important aspect of student engagement in and around the classroom and field education.  I am sharing this article from The Chronicle with you as it relates to a photo rating site over at Boston University.  This site, rateBU.com "which lets anyone with a Boston University e-mail address upload and rate pictures of female students, has amassed 4,000 registered users and drawn the ire of student-government leaders and university administrators" (see this link for original article).  The good news is that University officials have started to address this - and the student senate have condemned the site.  The other good news (in my personal opinion) is that feminism may not be dead in this generation as the student body president, presumably a male, states “It’s really creepy...and it’s definitely degrading to women.”  The bad news is that the creator of the site feels that the negative press will only function to make his site more popular...........and the other bad news is that when I just went to the website itself, it said "So far 1,126,902 votes cast on 627 girls!" The final bad news is the invitation to receive updates "as we expand to your school." So let's keep our ears open in case we start to hear about  this on our own campus.

See the full article below...

Photo-Comparison Site Stirs Interest, and Ire, at Boston U.

December 7, 2010, 5:37 pm

Fans of The Social Network know the kind of buzz a Web site that lets students rank classmates based on their photos can cause. The film dramatically shows how, before he created Facebook, Mark Zuckerberg built a picture-comparison Web site that famously received hundreds of visitors within a few hours. Nearly a decade later, a Zuckerberg-inspired Web site at Boston University is generating some major traffic—and controversy—of its own.

Since it went live on December 3, RateBU.com, which lets anyone with a Boston University e-mail address upload and rate pictures of female students, has amassed 4,000 registered users and drawn the ire of student-government leaders and university administrators.

On Monday, the university’s student senate voted unanimously to pass a resolution condemning the site and discouraging students from signing on. The site “encourages a culture of judgment and objectification,” the resolution reads. “RateBU.com contributes to the devaluation of students by allowing judgment based solely on a photo.”

The picture-rating site was started by Justin Doody, a Boston University junior, who wrote the code for the site over a few days last week after watching The Social Network. “I just thought it was a very interesting idea, and figured it would work once again,” he said.

Unlike Mr. Zuckerberg’s Facemash—which took photographs from private Harvard University databases—RateBU.com’s content is entirely user-generated. Users who register for an account can upload images of themselves or their peers. Only students with Boston University e-mail addresses can access the site, and for now only pictures of women can be posted—though Mr. Doody has plans to add men to the site soon.
Student-government officials and the university’s Women’s Resource Center said the Web site was sexist and raised privacy concerns for students whose pictures were taken without their permission—often from their Facebook profiles—and reposted online. “It’s really creepy,” said Arthur Emma, student-body president. “And it’s definitely degrading to women.”

Although Mr. Emma said the governing body does not have the power to force Mr. Doody to shut down the site, he said the senate will deliver its resolution to the administration to see if university officials might take additional action. Kenneth Elmore, the university’s dean of students, said in a statement that the “opportunity to post anonymous content online creates a constant challenge to the environment of civility we work hard to maintain,” but declined to comment on how the university is dealing with RateBU.com, which is hosted on an outside server.

Although Mr. Doody understands why his peers might be upset, he maintains the site is meant to be light-hearted. “It’s not meant to be malicious at all,” he said.

But Mr. Doody, who said he would like to see the site expand beyond Boston University, is not shying away from the controversy. “To be honest, I think it’ll just make the site more popular,” he said.

Amazing resources from our librarian - "Social Work LibGuides"

The Committee on Technology met earlier this week with our librarian, Tara Fitzpatrick. In the course of our wide-ranging conversation, she showed us the "Social Work LibGuide" she has created for us.  Having just had a moment to look at these more deeply, I am thoroughly impressed. 

Click here for the homepage which explains that this guide "was designed to assist you with research and finding quality resources on social work topics."  There is a great intro to using the databases here.

Of particular interest to research professors are the pages that Tara has made for Dr. Hudson...on tests/measurement in quantitative research, locating data files, citation help and statistics (click here for the overview page for this class, links to each topic are available from there).

Of particular interest to policy I professors are the pages that Tara has made just for this class, click here.

Thank you, Tara (here is her photo, so you can thank her when you see her).

Friday, December 3, 2010

You must read this - from the Chronicle - on the man who writes your students' papers

The Shadow Scholar

The man who writes your students' papers tells his story

5713-Dante
Jonathan Barkat for The Chronicle Review

Editor's note: Ed Dante is a pseudonym for a writer who lives on the East Coast. Through a literary agent, he approached The Chronicle wanting to tell the story of how he makes a living writing papers for a custom-essay company and to describe the extent of student cheating he has observed. In the course of editing his article, The Chronicle reviewed correspondence Dante had with clients and some of the papers he had been paid to write. In the article published here, some details of the assignment he describes have been altered to protect the identity of the student.

The request came in by e-mail around 2 in the afternoon. It was from a previous customer, and she had urgent business. I quote her message here verbatim (if I had to put up with it, so should you): "You did me business ethics propsal for me I need propsal got approved pls can you will write me paper?"
I've gotten pretty good at interpreting this kind of correspondence. The client had attached a document from her professor with details about the paper. She needed the first section in a week. Seventy-five pages.
I told her no problem.
It truly was no problem. In the past year, I've written roughly 5,000 pages of scholarly literature, most on very tight deadlines. But you won't find my name on a single paper.
I've written toward a master's degree in cognitive psychology, a Ph.D. in sociology, and a handful of postgraduate credits in international diplomacy. I've worked on bachelor's degrees in hospitality, business administration, and accounting. I've written for courses in history, cinema, labor relations, pharmacology, theology, sports management, maritime security, airline services, sustainability, municipal budgeting, marketing, philosophy, ethics, Eastern religion, postmodern architecture, anthropology, literature, and public administration. I've attended three dozen online universities. I've completed 12 graduate theses of 50 pages or more. All for someone else.

You've never heard of me, but there's a good chance that you've read some of my work. I'm a hired gun, a doctor of everything, an academic mercenary. My customers are your students. I promise you that. Somebody in your classroom uses a service that you can't detect, that you can't defend against, that you may not even know exists.
I work at an online company that generates tens of thousands of dollars a month by creating original essays based on specific instructions provided by cheating students. I've worked there full time since 2004. On any day of the academic year, I am working on upward of 20 assignments.
In the midst of this great recession, business is booming. At busy times, during midterms and finals, my company's staff of roughly 50 writers is not large enough to satisfy the demands of students who will pay for our work and claim it as their own.
You would be amazed by the incompetence of your students' writing. I have seen the word "desperate" misspelled every way you can imagine. And these students truly are desperate. They couldn't write a convincing grocery list, yet they are in graduate school. They really need help. They need help learning and, separately, they need help passing their courses. But they aren't getting it.
For those of you who have ever mentored a student through the writing of a dissertation, served on a thesis-review committee, or guided a graduate student through a formal research process, I have a question: Do you ever wonder how a student who struggles to formulate complete sentences in conversation manages to produce marginally competent research? How does that student get by you?
I live well on the desperation, misery, and incompetence that your educational system has created. Granted, as a writer, I could earn more; certainly there are ways to earn less. But I never struggle to find work. And as my peers trudge through thankless office jobs that seem more intolerable with every passing month of our sustained recession, I am on pace for my best year yet. I will make roughly $66,000 this year. Not a king's ransom, but higher than what many actual educators are paid.
Of course, I know you are aware that cheating occurs. But you have no idea how deeply this kind of cheating penetrates the academic system, much less how to stop it. Last summer The New York Times reported that 61 percent of undergraduates have admitted to some form of cheating on assignments and exams. Yet there is little discussion about custom papers and how they differ from more-detectable forms of plagiarism, or about why students cheat in the first place.
It is my hope that this essay will initiate such a conversation. As for me, I'm planning to retire. I'm tired of helping you make your students look competent.
It is late in the semester when the business student contacts me, a time when I typically juggle deadlines and push out 20 to 40 pages a day. I had written a short research proposal for her a few weeks before, suggesting a project that connected a surge of unethical business practices to the patterns of trade liberalization. The proposal was approved, and now I had six days to complete the assignment. This was not quite a rush order, which we get top dollar to write. This assignment would be priced at a standard $2,000, half of which goes in my pocket.
A few hours after I had agreed to write the paper, I received the following e-mail: "sending sorces for ur to use thanx."
I did not reply immediately. One hour later, I received another message:
"did u get the sorce I send
please where you are now?
Desprit to pass spring projict"
Not only was this student going to be a constant thorn in my side, but she also communicated in haiku, each less decipherable than the one before it. I let her know that I was giving her work the utmost attention, that I had received her sources, and that I would be in touch if I had any questions. Then I put it aside.
From my experience, three demographic groups seek out my services: the English-as-second-language student; the hopelessly deficient student; and the lazy rich kid.
For the last, colleges are a perfect launching ground—they are built to reward the rich and to forgive them their laziness. Let's be honest: The successful among us are not always the best and the brightest, and certainly not the most ethical. My favorite customers are those with an unlimited supply of money and no shortage of instructions on how they would like to see their work executed. While the deficient student will generally not know how to ask for what he wants until he doesn't get it, the lazy rich student will know exactly what he wants. He is poised for a life of paying others and telling them what to do. Indeed, he is acquiring all the skills he needs to stay on top.
As for the first two types of students—the ESL and the hopelessly deficient—colleges are utterly failing them. Students who come to American universities from other countries find that their efforts to learn a new language are confounded not only by cultural difficulties but also by the pressures of grading. The focus on evaluation rather than education means that those who haven't mastered English must do so quickly or suffer the consequences. My service provides a particularly quick way to "master" English. And those who are hopelessly deficient—a euphemism, I admit—struggle with communication in general.
Two days had passed since I last heard from the business student. Overnight I had received 14 e-mails from her. She had additional instructions for the assignment, such as "but more again please make sure they are a good link betwee the leticture review and all the chapter and the benfet of my paper. finally do you think the level of this work? how match i can get it?"
I'll admit, I didn't fully understand that one.
It was followed by some clarification: "where u are can you get my messages? Please I pay a lot and dont have ao to faile I strated to get very worry."
Her messages had arrived between 2 a.m. and 6 a.m. Again I assured her I had the matter under control.
It was true. At this point, there are few academic challenges that I find intimidating. You name it, I've been paid to write about it.
Customers' orders are endlessly different yet strangely all the same. No matter what the subject, clients want to be assured that their assignment is in capable hands. It would be terrible to think that your Ivy League graduate thesis was riding on the work ethic and perspicacity of a public-university slacker. So part of my job is to be whatever my clients want me to be. I say yes when I am asked if I have a Ph.D. in sociology. I say yes when I am asked if I have professional training in industrial/organizational psychology. I say yes when asked if I have ever designed a perpetual-motion-powered time machine and documented my efforts in a peer-reviewed journal.
The subject matter, the grade level, the college, the course—these things are irrelevant to me. Prices are determined per page and are based on how long I have to complete the assignment. As long as it doesn't require me to do any math or video-documented animal husbandry, I will write anything.
I have completed countless online courses. Students provide me with passwords and user names so I can access key documents and online exams. In some instances, I have even contributed to weekly online discussions with other students in the class.
I have become a master of the admissions essay. I have written these for undergraduate, master's, and doctoral programs, some at elite universities. I can explain exactly why you're Brown material, why the Wharton M.B.A. program would benefit from your presence, how certain life experiences have prepared you for the rigors of your chosen course of study. I do not mean to be insensitive, but I can't tell you how many times I've been paid to write about somebody helping a loved one battle cancer. I've written essays that could be adapted into Meryl Streep movies.
I do a lot of work for seminary students. I like seminary students. They seem so blissfully unaware of the inherent contradiction in paying somebody to help them cheat in courses that are largely about walking in the light of God and providing an ethical model for others to follow. I have been commissioned to write many a passionate condemnation of America's moral decay as exemplified by abortion, gay marriage, or the teaching of evolution. All in all, we may presume that clerical authorities see these as a greater threat than the plagiarism committed by the future frocked.
With respect to America's nurses, fear not. Our lives are in capable hands­—just hands that can't write a lick. Nursing students account for one of my company's biggest customer bases. I've written case-management plans, reports on nursing ethics, and essays on why nurse practitioners are lighting the way to the future of medicine. I've even written pharmaceutical-treatment courses, for patients who I hope were hypothetical.
I, who have no name, no opinions, and no style, have written so many papers at this point, including legal briefs, military-strategy assessments, poems, lab reports, and, yes, even papers on academic integrity, that it's hard to determine which course of study is most infested with cheating. But I'd say education is the worst. I've written papers for students in elementary-education programs, special-education majors, and ESL-training courses. I've written lesson plans for aspiring high-school teachers, and I've synthesized reports from notes that customers have taken during classroom observations. I've written essays for those studying to become school administrators, and I've completed theses for those on course to become principals. In the enormous conspiracy that is student cheating, the frontline intelligence community is infiltrated by double agents. (Future educators of America, I know who you are.)
As the deadline for the business-ethics paper approaches, I think about what's ahead of me. Whenever I take on an assignment this large, I get a certain physical sensation. My body says: Are you sure you want to do this again? You know how much it hurt the last time. You know this student will be with you for a long time. You know you will become her emergency contact, her guidance counselor and life raft. You know that for the 48 hours that you dedicate to writing this paper, you will cease all human functions but typing, you will Google until the term has lost all meaning, and you will drink enough coffee to fuel a revolution in a small Central American country.
But then there's the money, the sense that I must capitalize on opportunity, and even a bit of a thrill in seeing whether I can do it.
And I can. It's not implausible to write a 75-page paper in two days. It's just miserable. I don't need much sleep, and when I get cranking, I can churn out four or five pages an hour. First I lay out the sections of an assignment—introduction, problem statement, methodology, literature review, findings, conclusion—whatever the instructions call for. Then I start Googling.
I haven't been to a library once since I started doing this job. Amazon is quite generous about free samples. If I can find a single page from a particular text, I can cobble that into a report, deducing what I don't know from customer reviews and publisher blurbs. Google Scholar is a great source for material, providing the abstract of nearly any journal article. And of course, there's Wikipedia, which is often my first stop when dealing with unfamiliar subjects. Naturally one must verify such material elsewhere, but I've taken hundreds of crash courses this way.
After I've gathered my sources, I pull out usable quotes, cite them, and distribute them among the sections of the assignment. Over the years, I've refined ways of stretching papers. I can write a four-word sentence in 40 words. Just give me one phrase of quotable text, and I'll produce two pages of ponderous explanation. I can say in 10 pages what most normal people could say in a paragraph.
I've also got a mental library of stock academic phrases: "A close consideration of the events which occurred in ____ during the ____ demonstrate that ____ had entered into a phase of widespread cultural, social, and economic change that would define ____ for decades to come." Fill in the blanks using words provided by the professor in the assignment's instructions.
How good is the product created by this process? That depends—on the day, my mood, how many other assignments I am working on. It also depends on the customer, his or her expectations, and the degree to which the completed work exceeds his or her abilities. I don't ever edit my assignments. That way I get fewer customer requests to "dumb it down." So some of my work is great. Some of it is not so great. Most of my clients do not have the wherewithal to tell the difference, which probably means that in most cases the work is better than what the student would have produced on his or her own. I've actually had customers thank me for being clever enough to insert typos. "Nice touch," they'll say.
I've read enough academic material to know that I'm not the only bullshit artist out there. I think about how Dickens got paid per word and how, as a result, Bleak House is ... well, let's be diplomatic and say exhaustive. Dickens is a role model for me.
So how does someone become a custom-paper writer? The story of how I got into this job may be instructive. It is mostly about the tremendous disappointment that awaited me in college.
My distaste for the early hours and regimented nature of high school was tempered by the promise of the educational community ahead, with its free exchange of ideas and access to great minds. How dispiriting to find out that college was just another place where grades were grubbed, competition overshadowed personal growth, and the threat of failure was used to encourage learning.
Although my university experience did not live up to its vaunted reputation, it did lead me to where I am today. I was raised in an upper-middle-class family, but I went to college in a poor neighborhood. I fit in really well: After paying my tuition, I didn't have a cent to my name. I had nothing but a meal plan and my roommate's computer. But I was determined to write for a living, and, moreover, to spend these extremely expensive years learning how to do so. When I completed my first novel, in the summer between sophomore and junior years, I contacted the English department about creating an independent study around editing and publishing it. I was received like a mental patient. I was told, "There's nothing like that here." I was told that I could go back to my classes, sit in my lectures, and fill out Scantron tests until I graduated.
I didn't much care for my classes, though. I slept late and spent the afternoons working on my own material. Then a funny thing happened. Here I was, begging anybody in authority to take my work seriously. But my classmates did. They saw my abilities and my abundance of free time. They saw a value that the university did not.
It turned out that my lazy, Xanax-snorting, Miller-swilling classmates were thrilled to pay me to write their papers. And I was thrilled to take their money. Imagine you are crumbling under the weight of university-issued parking tickets and self-doubt when a frat boy offers you cash to write about Plato. Doing that job was a no-brainer. Word of my services spread quickly, especially through the fraternities. Soon I was receiving calls from strangers who wanted to commission my work. I was a writer!
Nearly a decade later, students, not publishers, still come from everywhere to find me.
I work hard for a living. I'm nice to people. But I understand that in simple terms, I'm the bad guy. I see where I'm vulnerable to ethical scrutiny.
But pointing the finger at me is too easy. Why does my business thrive? Why do so many students prefer to cheat rather than do their own work?
Say what you want about me, but I am not the reason your students cheat.
You know what's never happened? I've never had a client complain that he'd been expelled from school, that the originality of his work had been questioned, that some disciplinary action had been taken. As far as I know, not one of my customers has ever been caught.
With just two days to go, I was finally ready to throw myself into the business assignment. I turned off my phone, caged myself in my office, and went through the purgatory of cramming the summation of a student's alleged education into a weekend. Try it sometime. After the 20th hour on a single subject, you have an almost-out-of-body experience.
My client was thrilled with my work. She told me that she would present the chapter to her mentor and get back to me with our next steps. Two weeks passed, by which time the assignment was but a distant memory, obscured by the several hundred pages I had written since. On a Wednesday evening, I received the following e-mail:
"Thanx u so much for the chapter is going very good the porfesser likes it but wants the folloing suggestions please what do you thing?:
"'The hypothesis is interesting but I'd like to see it a bit more focused. Choose a specific connection and try to prove it.'
"What shoudwe say?"
This happens a lot. I get paid per assignment. But with longer papers, the student starts to think of me as a personal educational counselor. She paid me to write a one-page response to her professor, and then she paid me to revise her paper. I completed each of these assignments, sustaining the voice that the student had established and maintaining the front of competence from some invisible location far beneath the ivory tower.
The 75-page paper on business ethics ultimately expanded into a 160-page graduate thesis, every word of which was written by me. I can't remember the name of my client, but it's her name on my work. We collaborated for months. As with so many other topics I tackle, the connection between unethical business practices and trade liberalization became a subtext to my everyday life.
So, of course, you can imagine my excitement when I received the good news:
"thanx so much for uhelp ican going to graduate to now".

Thursday, December 2, 2010

New Social Software Tries to Make Studying Feel Like Facebook - from the Chronicle


Students live on Facebook. So study tools that act like social networks should be student magnets—and maybe even have an academic benefit.

At least that's the idea behind a new crop of Web services sprouting up across higher education. Colleges, entrepreneurs, and publishers, all drawn by the buzz of social media, are competing to market software that makes sharing class notes or collaborating on calculus problems as simple as updating your Facebook status.

"Our mission is to make the world one big study group," says Phil Hill, chief executive of OpenStudy, a social-learning site that started as a project of Emory University and Georgia Tech. It opened to the public in September.

Many of the social-learning sites are, like OpenStudy, for-profit companies—or at least they aspire to be once their services take off. And some of their business plans rely on a controversial practice: paying students for their notes.

The big question facing all of these sites—a group that includes Mixable, from Purdue University, and GradeGuru, from McGraw-Hill—is whether students are really interested in social learning online. Another quandary: If students profit from selling their notes, are they infringing on a college's or a professor's copyright? And while the sites are not part of the seamy world of exam or term-paper vendors, what happens if some users post answers to tests?

One service has already failed to mix Facebook with studies. In 2008 a company called Inigral closed its Facebook "Courses" application, which had allowed students to view who was in their classes, start discussions, and get notified of assignments. "We found that Facebook was not a popular place to engage with course content," says Michael Staton, Inigral's chief executive. Students preferred using it for things like looking at friends' photos.

Many students, in fact, prefer sticking to their own notes on courses, rather than trusting friends. Focus groups conducted on behalf of GradeGuru, a note-sharing site, found that many undergraduates don't see much value in passing their notes to others or consulting the jottings of their classmates.

"Studying is still largely an independent endeavor," says Jonathan D. Becker, an assistant professor of educational leadership at Virginia Commonwealth University, who led the recent focus groups as a consultant to GradeGuru. "College students study in groups to some degree, but from what students say they don't find them terribly beneficial."

Note sharing online also raises the tricky legal question of whether students have the right to sell ideas presented in a professor's lecture. California State University officials recently sent a cease-and-desist letter to Note­Utopia, a note-sharing site based in San Francisco, citing an unusual state law that bars the distribution of lecture information, including "handwritten or typewritten class notes," for a profit.

The practice could even violate federal copyright law, though whether it does or not is unclear, even to copyright experts. The answer may depend on whether a professor reads verbatim from prepared notes (in which case the professor or university might be found to own the rights to the material) or whether the class is a spontaneous discussion (in which case no single participant owns the content), according to Eric Goldman, director of the High Tech Law Institute at Santa Clara University's Law School.

Despite those concerns, more than a dozen sites are racing to sign up users for their social-studying services. Here's a look at four of the most interesting:



FinalsClub



Courses: 24



Users: 1,355



What it does: Free site for sharing Harvard University course notes that plans to expand to other elite universities



When Andrew Magliozzi posted his notes from a Harvard course on a public blog, the professor told him to stop because he was disturbing the intimacy of the classroom.



Mr. Magliozzi, who declined to identify the professor, took the notes down. But the incident spurred him to create a nonprofit Web site, FinalsClub.org, that aspires to disturb the intimacy of classrooms across America's elite colleges.



"I'm asking to change the default setting on education from private to public," says Mr. Magliozzi, a 2005 Harvard graduate.



His vehicle for accomplishing that is a free online forum where student bloggers can share class notes and form study groups. Mr. Magliozzi chose the name as an ironic nod to Harvard's final clubs—those elite organizations, immortalized in the film about the founders of Facebook, The Social Network, which are rumored to maintain private caches of study guides for Harvard courses.



Now students don't need to join an exclusive club, or even attend Harvard, to get the notes to lectures given by star professors like the cognitive psychologist Steven Pinker; they're online. Other professors featured on FinalsClub include the historian Robert Darnton, on the history of the book, and the political theorist Michael J. Sandel, on moral reasoning.



Mr. Magliozzi bills FinalsClub as "the student voice in open education," a bottom-up version of projects like the Massachusetts Institute of Technology's famous OpenCourseWare site. Outside recognition is starting to come in. In November, FinalsClub won a grant from the open-education movement's primary philanthropic supporter, the William and Flora Hewlett Foundation. That will help the site expand to MIT, Yale, and Brown in the fall of 2011.



Mr. Magliozzi lets professors opt out of having their classes blogged. So far, most faculty members have opted in. Those few who slam their classroom doors on Internet note sharing, however, can be vehement in their objections. Some consider it intellectual-property theft. One, the economist Greg Mankiw, told The Boston Globe that he turned down FinalsClub because he didn't want to help students skip class.



Others fear the site will be like a "Gawker for academia," Mr. Magliozzi says, meaning that professors could get publicly pilloried in the style of Gawker, a popular blog known for flinging snark at New York elites.



Amanda Claybaugh's problem was substance, not snark. Ms. Claybaugh, a professor of English at Harvard, says she was distressed by how badly FinalsClub summarized her lectures. As she recalls its write-up, the student blogger described Henry James as not very interested in representing consciousness, even though he is famously "the great novelist of consciousness." Ms. Claybaugh was horrified to imagine someone in her field Googling her in search of recent work and finding that.



After speaking with Harvard's office of the general counsel, she sent Mr. Magliozzi a sharply worded message asking him to remove the summaries. He complied, and the student stopped blogging Ms. Claybaugh's class.



OpenStudy



Courses: 50



Users: 11,000



What it does: Links learners who want to study free online educational content like MIT's OpenCourseWare



With thousands of independent students enrolling in gigantic open online courses, why not vast online study groups, too?



OpenStudy, a start-up company spun off by Georgia Tech and Emory, is betting that the demand exists. Its Web site is the latest effort to create a social platform for independent learners who want to help one another study the huge trove of educational materials published free online by universities like MIT and Yale.



The free site has 11,000 users so far, including a pilot project with MIT that points users to OpenStudy from the Web sites of several of the university's open, noncredit course-content sites. The company hopes to make money by offering a premium version of the software with more features.



Here's how OpenStudy works. Users build personal study networks by following other students and joining groups. When they have a question, the site pushes it out to their extended network and matches them with people available to work with them.



If the site is the Match.com of study help, as Mr. Hill brands it, the key question is whether students will be able to find a "date."



This risk is the "lame party" effect, according to David Wiley, an open-education pioneer who is an associate professor of instructional psychology and technology at Brigham Young University.



"Imagine showing up at a party that has plenty of food, music, decorations, etc., but no people are there," Mr. Wiley wrote in an e-mail to The Chronicle.



"How long will you stick around? Not very long. Similarly, if users come to the site, ask their question, and there's no one around to answer it, they'll quickly leave and probably not come back. When most early users exhibit this 'lame party' behavior, how do you get the critical mass your site needs to succeed?"



OpenStudy understands that risk, and its founders say they hope to build up critical mass by working with university content providers beyond MIT.



GradeGuru



Courses: More than 25,000, according to company officials



Users: Not available



What it does: The note-sharing site is run by a major textbook publisher, McGraw-Hill Education, and pays students small rewards—in cash or gift cards—based on the popularity of their notes. The site makes all of the notes free to visitors.



The draw here, for many, is getting paid for something they already did. "I take all my notes on my computer," says Tarun Gangwani, a senior majoring in cognitive science at Indiana University at Bloomington. "They're on my hard drive, so it's not like I'm making any big hassle."



So far he has posted notes from 65 lectures to the site, on courses such as "Neuroanatomy" and "Early Chinese Philosophy." For his trouble, he's made about $200 in credit to his PayPal account. (He also could have opted to be paid in gift certificates for Starbucks or other retailers.) "At the end of the day, the cash is nice," he says.



He has given his notes to friends for years for no payment, he says, and though he knows some professors might object if they knew about the site, he sees no problem in making public something that might help others study.



The site has had to work to distinguish itself from online services that give away or sell term papers and exam answers.



"We have gone to great lengths to make sure students use the site ethically," says Emily Sawtell, founder of GradeGuru. All posted documents are reviewed within 48 hours, she says, and any exam answers and term papers are removed. Yet some things do slip through. On a recent afternoon, an exam, with answers, from a course at Georgetown University was listed as one of the highest-rated items on the site, and had been online for months. Once notified by a reporter, officials quickly removed it; they could not immediately explain what it was doing there.



To build interest in the site, McGraw-Hill has designated "campus ambassadors" at 50 colleges who have agreed to promote the service. On some campuses, they have sent e-mails to the mailing lists of their fraternities or sororities asking friends to give it a try. Ms. Sawtell says the student representatives are not paid, although they are eligible for prizes from the company.



The publisher hopes that colleges will end up endorsing the site and pointing students to it. To encourage that, the company is planning to add an institutional-subscription service in January.



Mixable



Courses: 50



Users: About 300



What it does: Lets students share notes and coursework as well as form study groups within Facebook, using a free application developed at Purdue University.



"We're looking to take advantage of the students' native environment," says Kyle D. Bowen, director of informatics at Purdue and one of the leaders of a university project to build a new study tool. That natural habitat was Facebook, focus groups of students told him.



So Mr. Bowen and his team built Mixable, an application that plugs in to the social network. (A Web version also exists that allows non-Facebook users to try it.) Project leaders think that students are more comfortable now than two years ago—when Inigral's Facebook Courses project flopped—with the idea of blending work and play.



Anyone on the campus can download Mixable free and add it to his or her Facebook profile by simply clicking on a link and agreeing to allow the application to run. Then they can invite Facebook friends to install it as well. Once the app is enabled, students can upload notes or other documents through it, thanks to the university's partnership with an online file-storage service called Dropbox.



Brittany Robertson, a junior studying elementary education at Purdue, says that she usually is on Facebook at least four or five hours each day, and that she appreciates that Mixable uses the same familiar interface and lets her easily shift from study to socializing. "If I want to show my classmates something, I use Mixable," she says.



For one of her education courses this semester, for example, she uploaded her essay on citizenship via Mixable so that classmates could see it. She says the professor in the course often provides sample essays but in this case didn't, so she thought her friends might appreciate peering over her shoulder, virtually.



"You could e-mail it," she says, "but why do that when it can be right in front of you, and you can be talking to everyone at one time rather than using e-mail?"



Her one criticism of Mixable was that since her friends had never heard of it, some were hesitant to install the app. Facebook is filled with pitches for various apps that give companies access to a user's personal information. But once Ms. Robertson's friends realized that Mixable was made by programmers at Purdue, they were more likely to click "allow."



"It might help to have your professor introduce it—I think it might help get the word out," she says. "I don't think it should be run by the professor, though, because then it's like Blackboard, and it's just another thing you have to do."



Purdue hopes to make Mixable available to other colleges as well, and is exploring whether to make it free online or to sell it to a software company. Signals, an earlier software tool built at the university, was acquired by SunGard.